Frequently asked questions

Only messages that break the law count. For those, the federal TCPA sets $500 per violation, up to $1,500 if the company acted willfully or knowingly, and Florida and Texas law provide similar amounts. Many texts from businesses are legal, so not every message is worth money. What anyone recovers depends on the facts, and many cases settle for less than the statutory amounts.

No. The review is free. If we take your case on contingency, there is no attorney’s fee unless we recover money for you. Depending on your agreement, you may still be responsible for court costs and case expenses.

Usually, yes. Replying STOP creates a record that you revoked any consent. In Florida, it is generally required before you can sue over texts under state law. Take a screenshot after you send it.

Often, yes. Spammers hide behind changing numbers, but messages usually promote a real business. A lawsuit can also be used to subpoena phone carriers to identify the sender.

Yes. TCPA claims generally must be filed within four years. Some state claims, like California spam email claims, may have deadlines as short as one year. Contact us early.

Some cases are brought for one person, and some for a group of people who received the same messages. We’ll explain which makes sense for you.

Zachary Zermay is licensed in California, Texas, and Florida. If you live elsewhere, contact us anyway and we’ll tell you whether we can help or refer you.